Can I return an Item that was purchased at one of your outlets
Our 100% satisfaction no quibble guarantee also applies to products purchased in-stores or shops carrying our stock. In the first instance please return any unsatisfactory items, with proof of purchase, to the outlet that you purchased them from. They should be able to help you with any problems and supply refunds or exchanges.
If you do encounter any problems do not hesitate to contact us. firstname.lastname@example.org
If you received your item as a gift and do not know where it was purchased from, please don’t hesitate to send us an email, we will endeavour to resolve your problem.